Successful Negotiation Skills

One Day Course

This course explores the relevant skills, strategies and tactics that a skilled negotiator needs in a modern business environment. It offers practical guidelines on the skills and techniques needed to achieve a “win-win” outcome and will prove beneficial to any negotiation situation.

By the end of this course delegates will be able to:

  • Achieve “win-win” situations
  • Be better prepared to negotiate
  • Appreciate the business benefits of successful negotiation
  • Close the negotiation successfully
  • Be more assertive in difficult situations
  • Secure “better” business deals

Course content:

  • Clearly defining negotiation, when we negotiate and how often
  • Core negotiation skills required
  • Conducting a negotiation
  • Benefits & costs
  • The process
  • Preparation is key
  • Positions – Ideal/Realistic/Minimum
  • Prioritising your objectives
  • Assessing your opposition
  • Listening skills
  • Methods of closure
  • Hints and tips
  • Practise, Practise, Practise...

Team and individual task exercises:

  • Extensive group negotiation scenario – Company vs. workforce positions, Special grants committee
  • How to persuade and influence your partner
  • Persuading your partner
  • Preparation discussion
  • Setting priorities group task
  • Listening exercise
  • Benefits and cost of negotiation
  • Delegate action plan – what are they going to use in their day to day role

Comprehensive delegate handout packs, containing practical and well written theory.

Duration:
One day course. Please note this course can also be delivered in-house throughout the U.K*.

Cost:
£325.00 per delegate. This includes all course materials, attendance certificate, lunch and refreshments.

*We limit all our open courses to a maximum of 10 delegates allowing us to “care” for each one.

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