One Day Course

This course explores the relevant skills, strategies and tactics that a skilled negotiator needs in a modern business environment. It offers practical guidelines on the skills and techniques needed to achieve a “win-win” outcome and will prove beneficial to any negotiation situation.

By the end of this course delegates will be able to:

• Achieve “win-win” situations
• Be better prepared to negotiate
• Appreciate the business benefits of successful negotiation
• Close the negotiation successfully
• Be more assertive in difficult situations
• Secure “better” business deals

Course content:

• Clearly defining negotiation, when we negotiate and how often
• Core negotiation skills required
• Conducting a negotiation
• Benefits & costs
• The process
• Preparation is key
• Positions – Ideal/Realistic/Minimum
• Prioritising your objectives
• Assessing your opposition
• Listening skills
• Methods of closure
• Hints and tips
• Practise, Practise, Practise...

Team and individual task exercises:

• Extensive group negotiation scenario – Company vs. workforce positions, Special grants committee
• How to persuade and influence your partner
• Persuading your partner
• Preparation discussion
• Setting priorities group task
• Listening exercise
• Benefits and cost of negotiation
• Delegate action plan – what are they going to use in their day to day role

Comprehensive delegate handout packs, containing practical and well written theory.

Duration:
One day course. Please note this course can also be delivered in-house throughout the U.K*.

Cost:
£275.00 per delegate. This includes all course materials, lunch and refreshments.

*We limit all our open courses to a maximum of 10 delegates allowing us to “care” for each one.